PERFECT FIT GUARANTEE
What is the return policy?
- Our return policy is within 21 days from the day the product has been received by the customer.
What do I do if I received the dress shirt and it does not fit?
- Please kindly email at firstname.lastname@example.org and indicate what is wrong with the product.
What happens next?
- Our return department will look into the order/measurement details and make sure all the information is verified.
- Then our production team will look into each case on an individual basis and present the solution to the customer.
- If our tailors have made a mistake with the cutting and measurements we sincerely apologize, but we will be happy to exchange and make a brand new shirt with the correct measurements at our expense.
- If the customer has provided us with inaccurate measurements we shall make a brand new shirt at your expense.
How long does it take to get my remake?
- The remake will arrive usually in 2 to 3 weeks.
Can I refund gift cards?
- All gift cards purchases are FINAL SALE and cannot be redeemed for cash.