How long does it take to get my custom shirt?
- Zakarya offers free shipping within Canada in 3 to 4 weeks.
What countries does Zakarya ship too?
- Currently Zakarya ships all over the world.
Where does the customer ship the returned package?
- Please contact our returns department firstname.lastname@example.org and we will assist in answering all your questions and guide you in returning the product. The customer is responsible for the return shipping charge.
Which shipping carrier do we use?
- We use Canada Post as our courier service as I believe it is one of the leading companies, which can provide the best service to our customers.
- How can I check the status of my order?
- Once the shirt is shipped we will notify you by email so that you can track the status of your order. If you still have any inquiries please don’t hesitate to email us at email@example.com.
I was not available when the shipping package arrived what could I do?
- Please contact the courier company immediately and explain them the situation so they can assist you in a better way and help you retrieve your package.
Do you ship to PO boxes?
- Unfortunately, at the moment we are unable to ship to PO boxes.
How can I pay for my order?
- We accept all major credit cards
Is my personal information secure?
- Yes, your personal information is secure we use the SSL (Secure Sockets Layer) technology that establish an encrypted connection making your information secure.
How do I get the exact body measurements?
- You can use our easy measurement guides and get measured in less than 10 minutes with the help of a friend or family member.
Can a local tailor measure me?
- Yes, certainly you can use a local tailor to get you measured. Although we recommend using our easy measurement guide videos.
Can I measure my best-fitted shirt instead of taking body measurements?
- If you have a nice fitting shirt you can send us those exact measurements and we shall be glad to make your custom dress shirt to that exact size.
Where can I buy a measuring tape?
- The measuring tape can be bought at any local convenience store, dollar store or Walmart.
What kind of fabrics do you offer?
- All our fabrics are 100% cotton.
Does the fabric shrink after the first wash?
- No, you would not have to worry about shrinkage, as all the fabric is pre-shrunk.
I received my first shirt how do I take care of my shirt?
- There is a care label attached to the inside of the shirt which will explain to you the instructions you would need to use to take care of the shirt.
Where is the fabric from?
- The fabrics are sourced from the finest mills from Thailand and Italy.
Where are the shirts being produced?
- Our professional tailors in Asia handcraft all our custom made shirts. We consider quality control very essential; so all the shirts undergo a strict process to ensure all the parameters are met, so the customer can be satisfied with the quality and the stitching of the product.
How long does production take?
- Our standard production time is 7 to 10 business days.
PLACING AN ORDER
Do I need to register an account to purchase a dress shirt?
- No, you certainly do not need to register an account to purchase a dress shirt. Although we recommend you create an account as you could save your profile and receive the latest promotions.
Can I change or cancel the order?
- Please contact firstname.lastname@example.org If the shirt has not gone into production we would be glad to make adjustments/cancel the order. After the garment has been cut we cannot offer refunds.
How are Zakarya’s shirts different then off the rack shirts?
- Zakarya offers premium quality 100% cotton shirts and numerous design possibilities. Furthermore our shirts are designed by our customers and are tailored for each customer to their individual size. Something those off the rack shirts brand are unable to provide.
Do you provide extra buttons?